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> Nero 10: More Menu Templates
post Mar 22 2011, 12:47 PM
Post #21

Advanced Member

Group: Nero Support Employee
Posts: 4,185
Joined: 22-June 09
Member No.: 8,466,818

Hi SagarAmlani,

What you report is very strange. Something must have gone wrong during the installation process. I would suggest you a total and clean installation of Nero Multimedia Suite 10 Platinum HD.

Please check the following steps:

1) Please make sure that you uninstall all Nero applications from the "control panel" -> "programs and features"
select the "Nero Multimedia Suite 10" entry and press "Uninstall"
-> Nero Multimedia Suite 10 will be completely uninstalled.
Please note: selecting a single application entry will only uninstall this application.
Make sure that no Nero applications are displayed.

Before reinstalling check the following:

2 ) Double check the "Programs" directory and delete all Nero files if you still find some files there.

3) Delete Nero from the directory "Common files", if applicable.
4) Delete the files stored in the folder "Temp" in the directory "Local settings".
5) Delete Nero from the registry, if applicable.
6) Reboot your computer.

Then download and install the Nero Multimedia Suite 10 Platinum HD version from here and install it using your Nero Multimedia Suite 10 Platinum HD serial number.

Please make a new project (do not open an old one) and check if the templates are available.

Does this help?

Best regards,


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