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> Compatibility error when running Nero 6 in XP
turtleatm
post Mar 3 2010, 10:29 PM
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I had to re install xp on my computer. Now when I try to run nero it gives me the error, "Nero - Burning Rom has a known compatibility issue with this version of Windows. For an update that is compatible with this version of Windows, contact Ahead Software." I ran across this error awhile back but I can't remember what the fix is. Can anyone help?
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wither
post Mar 3 2010, 10:52 PM
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What version of Nero do you have? Do you have the latest update?

Perhaps you should make sure you install with administrator rights for the .exe file.
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turtleatm
post Mar 4 2010, 12:12 AM
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I have Nero 6. I installed it with admin rights
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turtleatm
post Mar 4 2010, 03:14 AM
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How do I install it with admin rights?
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wither
post Mar 4 2010, 04:28 AM
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Right click on the .exe file used for installation and click on Run as Administrator.

There was an update to Version 6 but you have to buy it on disc at nero.com. It's not available if you live in the United States. It doesn't say what it fixed but I'll bet it fixed the problem you're having.

This post has been edited by wither: Mar 4 2010, 04:30 AM
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Infohelp
post Mar 4 2010, 01:14 PM
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Hi turtleatm,
This will depend on both, your Nero 6 version and your Windows XP system.
Windows XP Service Pack 2 is supported by Nero 6 since version 6.3.1.20. Previous versions of Nero 6 will not work on PCs with Windows XP SP2.

In this case you would have to purchase the update DVD in the online shop. This update DVD provides you with the latest release v6.6.1.15a and can be used as a hard copy for all future installations.
You can place your order by clicking the respective link below:

http://www.nero.com/support-nero6-update

Still, I would suggest you Nero 9. Nero 6 is an old and discontinued version of Nero.
With your Nero 6 serial number you can upgrade to Nero 9:

http://www.nero.com/enu/store-upgrade-center.html
Regards,
Infohelp
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