IPB

Welcome Guest


 
Start new topic
> Installing Nero 12 Trial - Nero 9 serial number needed
JaneA
post Jan 29 2013, 02:20 PM
Post #1


Newbie
*

Group: Members
Posts: 1
Joined: 29-January 13
Member No.: 10,403,537



I'm trying to install Nero 12 Platinum Trial on Windows 7.

I haven't got very far, it's asking:

Please enter serial number for Nero 9 Trial

Nothing I've seen or read has supplied me with this serial number.

Can anyone out there give me the number or tell me where I can find this number?

Thanks.

Go to the top of the page
 
+Quote Post
ArmandLiberi
post Jan 29 2013, 02:25 PM
Post #2


Advanced Member
***

Group: Members
Posts: 1,586
Joined: 13-November 11
Member No.: 9,367,416



JaneA:

I have no idea, but there is a chat line here:

http://www.nero.com/eng/support-contact.ht...am.......R10774

Click on Technical Support!

This post has been edited by ArmandLiberi: Jan 29 2013, 02:26 PM
Go to the top of the page
 
+Quote Post
retofploughman
post Jan 29 2013, 02:38 PM
Post #3


Advanced Member
***

Group: Members
Posts: 435
Joined: 10-November 12
Member No.: 10,289,700



JaneA

Please would it be possible to add a little more info, like the download file name. The current file is Ver 12.0.02900 released 19 Nov 2012.

OK you say that it is Nero 12 you are installing and it is asking for Nero 9 Ser No. Trial ser number

This I find confusing as Nero 9 cease to be supplied as a TRAIL version, I believe since October 2010 and current Nero 9 UPDATE requires a registered ser number.

The current TRAIL download routine has a ser no entered, which is valid for 15 days, providing the program has not been tried previously.

Go to the top of the page
 
+Quote Post
wither
post Jan 29 2013, 04:26 PM
Post #4


Advanced Member
***

Group: Members
Posts: 21,667
Joined: 30-August 08
Member No.: 8,132,427



JaneA- I recommend that you do a new download of the trial here- http://www.nero.com/enu/products/nero12-pl...al-download.php. It sounds like your download got corrupted.

Go to the top of the page
 
+Quote Post
BakerSmurfRX
post Jan 30 2013, 08:50 AM
Post #5


Advanced Member
***

Group: Nero Support Employee
Posts: 121
Joined: 21-July 11
Member No.: 9,102,709



Hi JaneA,

Please download the latest Nero 12 trial version from our website: http://www.nero.com/eng/products/nero12/fr...al-download.php

And please accept the pre-entered serial number during the installation, it would not ask for a Nero 9 serial number.

Best regards,
BakerSmurfRX
Go to the top of the page
 
+Quote Post

Closed Topic