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> Nero Platinum missing 'nero.dolbyfiles.msi' file
drdtroit
post Jan 17 2013, 06:32 PM
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Neither the upgrade which I purchased or the full version which I purchased works. During installation it looks for missing 'nero.dolbyfiles.msi' file. I don't have it on my computer and I cannot get the file anywhere. I went through the complicated process of addressing the issues with Technical support, but still no answer or resolution. I give up
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jens-f
post Jan 17 2013, 06:40 PM
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QUOTE (drdtroit @ Jan 17 2013, 06:32 PM) *
Neither the upgrade which I purchased or the full version which I purchased works. During installation it looks for missing 'nero.dolbyfiles.msi' file.


Please add a few more details:
a) What OS do you have?
b) What product have you purchased?
c) Where have your purchased it?
d) Do you purchased a download-product or a retail product (with a disc)
e) What Installer did you start?
f) When exactly this message appears? Can you add a screenshot?
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