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> Serial number activation
post Aug 16 2012, 02:40 AM
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I think I used the trial version serial number for the purchased full download of Nero 11 Platinum. Is there a way to check the serial number or change the serial number or must I reinstall the product and enter the new serial number that came with the full version?

Also, the TuneUp Utilities 2012 software will not install because it asks for an install code (I suppose that is the serial number). The email from Nero contained no serial number for TuneUp Utilities 2012. How can I load this software? How can I obtain the install code or serial number?
Thanks you.
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post Aug 16 2012, 03:12 AM
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To use your purchased serial number, open the Nero ControlCenter. In the Serial Number section, add your purchased serial number. You can either leave the trial serial number there or delete it. Run the check for updates after you add your purchased serial number.

I suspect that once you do that, the Utilities will work properly. I'm not sure since I've never installed them.

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post Aug 17 2012, 02:39 AM
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Hi Personnx,

Wither is right. You can go to Nero ControlCenter to add your personal Nero 111 serial number.

As for the problem with TuneUp Utilities 2012, please contact tech support by sending email to techsupport@nero.com.

Best regards,
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