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donsem
post Nov 11 2011, 04:01 AM
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Is Nero 11 available in 64-bit?
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wither
post Nov 11 2011, 04:38 AM
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No.

However, it's compatible with a 64 bit system.
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maripa7410
post Dec 1 2011, 01:50 AM
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v11 is NOT compatible if it fails to install in the first place!

Here all updates and Win files are present but still the installer falls over

This post has been edited by maripa7410: Dec 1 2011, 01:51 AM
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adrianob2
post Dec 1 2011, 02:17 AM
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I'm using Win7 Home Premium 64Bit, and I could install Nero11.So we must try to identify the problem that arises in your system.

First what happens when you click "install" button in the windows of which you made the screenshot ?

Regards

Adriano

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maripa7410
post Dec 1 2011, 03:21 AM
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QUOTE (adrianob2 @ Dec 1 2011, 02:17 AM) *
First what happens when you click "install" button in the windows of which you made the screenshot ?

The first (smaller) of the 2 screenshots

i upgraded for v8 to v11 because, in System Requirements, Nero says:

Note:
­On 64-bit operating systems, applications run in 32-bit emulation mode


and,

there is nothing in the Restrictions that says i cannot

Win-XP 64-bit SP2 with ALL updates and files present and correct
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wither
post Dec 1 2011, 03:41 AM
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maripa7410- I owe you an apology. I was thinking Vista and Win 7.

The system requirements for v11 specify 32 bit for XP. Someone figured out how to run v10, I believe, on 64 bit XP but it took a lot of editing of files to make it work and you had to do it all over again if you updated it. I didn't look for the thread.
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maripa7410
post Dec 1 2011, 06:11 AM
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hmm - yes, i did see that post for vers 10 and it is quite complicated for an average user such as myself

however, be that as it may and as i said above, there is nothing whatsoever in their System Requirements for vers 11 saying specifically that it cannot be run on XP-64.

the way the page is worded has lead me (and probably many, many others) to believe otherwise

methinks Nero owes both an apology and a refund and definitely it needs to update it's web page for vers 11

i have been a long standing customer and user of nero prods for many years - have put in a credit request for a refund but as yet have not received a reply - frankly, i'm not holding my breath

we'll see
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jens-f
post Dec 1 2011, 10:18 AM
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QUOTE (maripa7410 @ Dec 1 2011, 06:11 AM) *
hmm - yes, i did see that post for vers 10 and it is quite complicated for an average user such as myself

however, be that as it may and as i said above, there is nothing whatsoever in their System Requirements for vers 11 saying specifically that it cannot be run on XP-64.


Look here:
http://www.nero.com/eng/nero11-platinum-resources.html

  • Windows® XP SP3 (32-bit), Windows Vista® SP1 or later (32 and 64-bit), Windows® 7 Home Premium, Professional or Ultimate (32 and 64-bit)
This clearly says you need a 32-Bit Windows XP.

Listing all OS that are NOT supported would be ridiculous...
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maripa7410
post Dec 2 2011, 02:05 AM
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QUOTE (jens-f @ Dec 1 2011, 10:18 AM) *
Look here:
http://www.nero.com/eng/nero11-platinum-resources.html

  • Windows® XP SP3 (32-bit), Windows Vista® SP1 or later (32 and 64-bit), Windows® 7 Home Premium, Professional or Ultimate (32 and 64-bit)
This clearly says you need a 32-Bit Windows XP.

Listing all OS that are NOT supported would be ridiculous...


Yes, Jens - you are quite correct - listing all non-supported would be - i also agree Win 32 is listed but it does NOT say excluding Win XP-64

My point is simply that the way the requirements are worded by Nero (and i was looking at the normal v11 ones, not the platinum ed. link you provided, tho both appear at first glance to be the same) they can be construed to be ambiguous at best and misleading at worst.

Whilst we can argue back and forth on the semantics of same, Windows is Windows is Windows and each iteration/release has always been based on its previous version - from the users point of view it was ever thus.

For most if not approaching all Windows users, one can reasonably assume that where a 64bit OS version of one software for win is available another (32-bit) also is able to be used - as clearly stated by Nero here:

[i]Note:
­On 64-bit operating systems, applications run in 32-bit emulation mode
[/i]

The reasonable assumption given here by Nero here is that Nero v11 will work on 64-bit Window OS's as many newer vers are listed.

One can see this clearly happening more and more with posts like re: Nero v10 on 64 bit, and others also, and now about v11 on Windows 8.

Nero really should be much clearer - they have had enough experience over the years to get both their terms right and especially their software - users are just simple people and do like their software to "just" install and do things "just" simply - programmers seem to be and are the opposite!

Solution: have two downloads available - 32bit and 64bit - problem solved and we wouldn't need to be talking here!!
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jens-f
post Dec 2 2011, 11:48 AM
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QUOTE (maripa7410 @ Dec 2 2011, 02:05 AM) *
Whilst we can argue back and forth on the semantics of same, Windows is Windows is Windows and each iteration/release has always been based on its previous version - from the users point of view it was ever thus.


No. They are also Windows 3.11, Windows 95, Windows 98, Windows NT, Windows 2000.
E.g. Windows NT is NOT based on Windows 98.


QUOTE (maripa7410 @ Dec 2 2011, 02:05 AM) *
Solution: have two downloads available - 32bit and 64bit - problem solved and we wouldn't need to be talking here!!


How pays for it?
It would costs many money, to build, test and qualify different versions. In special, windows xp 64 bit has some special points that needs to be addressed.

E.G. nero 11 offers a driver for backitup, that now offers the possibility to make image-backups of the system-partition while system is running.

"In behind" there are many changes between windows xp, windows vista and windows 7 - in special win xp 64 bit does many things on a different way as vista 64 bit or win 7 64-bit.
So it is a simply calculation: How many people, that want to buy nero 11, are still using win xp 64-bit and how much does it cost?

Greetings, Jens
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dmorris68
post Dec 26 2011, 03:44 AM
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QUOTE (maripa7410 @ Dec 2 2011, 02:05 AM) *
Yes, Jens - you are quite correct - listing all non-supported would be - i also agree Win 32 is listed but it does NOT say excluding Win XP-64

Actually, it's quite clear when it says "Windows® XP SP3 (32-bit), Windows Vista® SP1 or later (32 and 64-bit), Windows® 7 Home Premium, Professional or Ultimate (32 and 64-bit)" that XP64 is not supported.

QUOTE (maripa7410 @ Dec 2 2011, 02:05 AM) *
Whilst we can argue back and forth on the semantics of same, Windows is Windows is Windows and each iteration/release has always been based on its previous version - from the users point of view it was ever thus.

Not at all -- Windows is most definitely not Windows. XP64 was not at all ready for the widespread, mainstream market. Vista 64-bit was the first consumer-friendly 64-bit OS that was compatible with most 32-bit software and thus ready for mainstream commercial use. 64-bit XP was aimed at a specific segment of the market, primarily professionals who had specific requirements for >4GB of RAM access and whose software was tailored for 64-bit use. The user experience and 32-bit app compatibility were very spotty on XP64 when compared to 64-bit Vista/Win7.
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