problem with NERO VIDEO 11

[filmmaniacs]

Hello everyone, I have a couple of questions. number one: how come when I try to open the file from disk with 11 NEROVIDEO the computer freezes and I have to reboot? Number 2: How much memory is used to transform a 11 NEROVIDEO bluray disc dvd disc (I have 4 GB but not sufficient) Thanks in advance for answers

This post has been edited by filmmaniacs: Jul 29 2012, 01:56 PM

[Mister_M]

number one: how come when I try to open the file from disk with 11 NEROVIDEO the computer freezes and I have to reboot?

This can have multiple causes. You should contact tech support directly in this case.

Number 2: How much memory is used to transform a 11 NEROVIDEO bluray disc dvd disc (I have 4 GB but not sufficient) Thanks in advance for answers

I don't exactly understand, what you mean. Do you want to transcode a bluray to dvd-video? Or do you simply want to create a bluray disc? For blurays you should have at least 50GB of space on your hard drive, whereas the production of a dvd-video or AVCHD (high def content on a dvd disc) should go with about 10GB. Everything beneath those values can lead to problems.

4GB is insufficient because it doesn't even meet the space of a single layer dvd (~ 4.3GB). Because of the encoding process requiring buffering some data, you should have at least twice the space.

[filmmaniacs]

I intend to convert a video from bluray disc into a DVD video

I mean when I speak of memory space on the hard disk but just the memory of the PC

[wither]

4 Gb of RAM should be sufficient.

How, specifically, are you trying to open a file on your disc? Which file from the disc are you trying to open (.m2ts?).

Is this a commercial disc? If so, it may be protected.

[filmmaniacs]

exact. I try to open files. m2ts but they are not protected discs

if I try to open them from your hard drive the program tells me that I have enough memory on the PC, if I try to open the disk directly the program freezes and I have to restart the pc

[wither]

I don't understand what happens when you try to import the file from the hard drive. Does it work? If not, could you post a screenshot of the error message even if it's not in English.

How much free hard drive space do you have?

What is your operating system?

[filmmaniacs]

I tried again. when I try to open the file. m2ts program begins the analysis of the file and not the port more 'out (hangs at 90%). I tried changing the file. m2ts with another, so it depends on the source file or disk bluray. I have more 'than 700 GB of hard disk use windows 7 ultimate I attach a screenshot of the program block. specific time has not reported a lack of memory to handle the file

Attached thumbnail(s)

 

[wither]

There is an issue with Import Disc in Nero Video and I think it's been reported to tech support.

How long have you waited after it gets to 90%? I'm assuming you're going to the Stream folder on the disc and trying to import the .m2ts using Import File.

[filmmaniacs]

I waited several minutes, all without result. regarding the procedure to import the file. m2ts so I did exactly. are you sure that 4 GB of RAM are sufficient for this process?

[Mister_M]

Yes, 4GB RAM should be sufficient. You didn't mention, what Ultimate version you use. Is it 32-Bit or 64-Bit? If you use the 32-Bit system, windows will in any case manage only 3GB RAM. More RAM is only really support by 64-Bit-systems. But nevertheless the import process shouldn't take that long. You should wait for about 10 minutes. When nothing happens in this period, something is wrong. This can be caused by corrupted streams in the video file for example, even if playback works fine.

[hg-dude]

4 GB RAM is enough, also for HD material. As this problem was not caused by lacking resource availability (you would get a msg in this case), it points to a protection violation. The .m2ts format is used for downloading digital broadcast and is using codecs which allow protection. These downloads are normally free for playback but not for copying resp. editing. As I said "allow protection", means that the video may be protected or not. As the protection information is part of single frames in the video stream NV stops ("freeze") the analyzing process in the moment a protection information is detected without a msg.

Try once to convert the file in Recode to MPEG-2 e.g. If you have the same problem there you have the confirmation for the protection violation.

[wither]

I asked that question earlier and he said the disc wasn't commercial. However, we can only go by what someone tells us.

[filmmaniacs]

message for hg-dude.

now I try to do as you advise me, then I'll know.

[filmmaniacs]

for hg-dude. I thank you, I have tried to convert the file. m2ts to mpeg-2 with recode and it worked. I can now work on the resulting file with VIDEO. However, the basic problem remains, I turn 11 Video files. m2ts to DVD video standards. anyway, so I solved it. Thanks to all for your concern dedicated to me. soon

[hg-dude]

Fine, now we are sure that it not a protection violation problem. It may be related with the resource availability so. But what exactly is your main problem, - open a m2ts file ? What do you mean with open and where resp. with which application ?

Please describe more exactly and let us know the file information (use MediaInfo and make a screenshot from display as "Tree Structure"). Also of interest is the size of your m2ts files.



This post has been edited by hg-dude: Jul 31 2012, 08:56 PM

[wither]

The original problem is that he couldn't import the disc. As I mentioned, that is a known problem in some parts of NV and I believe it was submitted to tech support.

Given the unpredictable reaction to protected material in the different Nero apps, I think it's still quite possible that the material is protected. Even if the disc is not commercial, as he told me, it could be a hacked copy of a protected video. How many people have 11 discs of personally created blu-ray files?

The other possibility is that he has not activated the patent but that would show up in Recode as a message.

[hg-dude]

The original problem is that he couldn't import the disc. As I mentioned, that is a known problem in some parts of NV and I believe it was submitted to tech support.
Given the unpredictable reaction to protected material in the different Nero apps, I think it's still quite possible that the material is protected. Even if the disc is not commercial, as he told me, it could be a hacked copy of a protected video. How many people have 11 discs of personally created blu-ray files?
The other possibility is that he has not activated the patent but that would show up in Recode as a message.

wither, I think you are right, - congratulations to you logical conclusion. May be that once again someone is trying to get a solution here to bypass the protection, - annoying that we are wasting time for this. On the other hand he was talking at first of files. Some Sony and other video cameras are recording in this m2ts format and as far as I know from former posts here on the forum there are difficulties with editing in NV. But the reason there is that the specific codec from Sony is not or not correctly supported by NV.

BTW, a question to you as I have only Nero 8. Is it possible to import (non-commercial) BDs or AVCHDs into NV 6 (Nero 9) ? It was a question of one of my friends.

This post has been edited by hg-dude: Aug 1 2012, 05:42 PM

[wither]

Thing is, if it was his own camera, he wouldn't have to try to import a disc. He could use his native files. Obviously, someone else might have a HD camera that is giving him the discs. I don't know.

In v9, each of the Make DVD, Make Blu-ray and Make AVCHD have the Import Disc option and the Import AVCHD from Hard Drive and import AVCHD from disc options just as in later versions. Obviously, v9 also has the Import Files option also in each of those categories and in Make Movie. So, in my opinion, it should work for your friend.

[hg-dude]

Ty wither for the information. I will forward to my friend. He got a BD from holydays he has spent with other friends. But all of them don't have a BD player. So he asked me for copying to DVD-Video. But I have nearly no time and now one of them, who has Nero 9, can make the copies. Ty very much again.

I am not expecting a feedback to this thread, but I leave me surprise.

All the best

hg

[wither]

Your welcome. I don't have a blu-ray drive (and I don't have a blu-ray disc) on this system so I can't test it. Let's keep our fingers crossed.