AVCHD encoding failed after 11h

[Aliennette]

Hello

I have a project to DVD AVCHD to 8 GB
I've tried 4 times the encoding of the movie but each time the program stops after 11 am on 13 under. (See attachments)

Once I got an error report but I can not understand it. Twice I got a message "Nero encountered a serious error and must close". Once the software is operated in a vacuum.

I do not see what does not.

Thank you in advance for your help.

Attached thumbnail(s)

 

[wither]

I hope I don't confuse you using English.

Are you really burning 8 Gb to a single layer DVD? I doubt you can, even using the most poor quality settings.

I don't anything about your system. What OS are you using? How much RAM do you have? What is your graphics card?

Is the file you're burning one that you took with a personal camera or is it commercial?

I also don't know which version of Nero you're using.

If you have v11, look here- C:\Users\"user name"\AppData\Roaming\Nero\Nero 11\Nero Vision and find the Nerovideolog.txt file. This is for Vista or Win 7. Use the Browse and Upload features of the forum to post the file. If you have XP, the log will be somewhere in C:\Documents and settings.

If you have v10 or earlier, look in the same path (substitute your version for Nero 11) and fine the Nerovisionlog.txt file and post it.

If you don't understand everything I've said, just let me know.

[Aliennette]

Hello

The DVDs 8GB is a dual-layer DVD off course.

My PC is a laptop with 4GB of Ram and graphics card:
ATI Mobility Radeon HD 5650 Up to 2651 Mb Hyper Memory.

The video was created with the software Magix Video. I use Nero vision for creating menus and AVCHD.

I use Nero Premium HD 10.

I suppose the text file you want and the error report? (see attached)

Thank you for your help

Attached File(s)

 erreur.txt ( 268.89K ) Number of downloads: 58

 

[Aliennette]

That night, I uninstalled and reinstalled Nero.

I started encoding. After 11, the software seems frozen. The time still scrolls but the remaining time is frozen.

I send a screen shot and log.

Attached thumbnail(s)

 

Attached File(s)

 NeroVisionLog.txt ( 193.98K ) Number of downloads: 60

 

[Aliennette]

This new log after crash

Attached File(s)

 NeroVisionLog2.txt ( 144.79K ) Number of downloads: 63

 

[wither]

In looking at all the files you have posted, I find numerous possible causes of the problem-

1. Some of the video you are trying to burn appears to be copyright protected. For instance, some of the Robin Williams video.

2. Your system is overheating.

3. There is a RAM problem.

[Aliennette]

Hello

Thank you for your response. I do not think of a copyright issue since my project only contains a video of Youtube, a video taken from a DVD and the rest is mere personal material. Also the film has not been fitted with vision but with Magix Video. Finally, the encoding seems rather stuck at a certain time limit.

That's why I think a problem of graphics card. Maybe she encodes for too long.

How do I know this is a problem of RAM?

What are the lines on the log that make you believe that?

thank you

PS: I did the same project to DVD and video was encoded in three hours without any trouble.

PS2: other log in attachments

This post has been edited by Aliennette: Apr 16 2012, 06:33 AM

Attached File(s)

 NeroVisionLog3.txt ( 153.02K ) Number of downloads: 62

 

[hg-dude]

That's why I think a problem of graphics card. Maybe she encodes for too long.
How do I know this is a problem of RAM?
What are the lines on the log that make you believe that?
PS: I did the same project to DVD and video was encoded in three hours without any trouble.
PS2: other log in attachments

As I see from all the logs, it seems that the system stops always at the same point after successfully transcoding a larger number of clips. As mentioned above, there may be many reasons for this problem and we need therefore more informations for exactly locating the problem.

First of all. "Same project to DVD",
- does this mean you have created a Video-DVD with the number of video files (same total length) ?
- Are these files the original recorded with cam or those edited with Magix ? In each case we need the MediaInfo (see below) of these files also that from the video which was not token with the cam (possibly that where the stop occurs) ? and
- Version of Nero you have installed !

It may be a problem of availability of system ressource, especially if it's HD material. For that you need a lot of virtual memory (VM) for the transcoding process, means free space on the drive which should not be highly fragmented. If you didn't change the settings for VM they are the initial setting from installing the OS and therefore correct. So check the availability of free space. Remove all files from the drive you don't need e.g. .tmp and run defragmentation 2 times (subsequent). You should have in minimum 20 GB free space on the system drive (C:\).

Although it seems to be unlikely that the problem is caused by a protection violation it may be possible too. So you should try once more without the last file, resp. with this one which was not recorded with the cam. if the system stops again, I am nearly sure that's a system ressources problem assuming your DVD writer is able burning Blu-Rays/AVCHDs/DLs.

MediaInfo: Download from

http://mediainfo.sourceforge.net/en. After installation rightclick on the filename in browse, choose MediaInfo and there the display option "Standard" resp. that which delivers a picture like shown in the screenshot. Take a screenshot with the Snipper tool and post it here in your thread.

MediaInfo example

Regards

Hans-Gerhard

This post has been edited by hg-dude: Apr 17 2012, 01:56 AM

[wither]

In the logs, I think it shows he has 45 Gb of free hard drive space. I didn't look again. However, even then, that may not be enough. The system specs say you may need up to 50 Gb of HDD free space for HD processing. It also requires a graphics card but you have a onboard chipset.

I shouldn't have said RAM. There is a line in one of the logs that says there is not enough memory....... That could go to the free space on the hard drive. Of course, I tried to find that line in all the logs and couldn't find it.

I'm a little confused. You said you can't burn to DVD but then said you burned the same project to DVD in 3 hours.

Since you took files from YouTube and a DVD, the protection issue still raises a possibility of it being a problem. In one of the logs, it couldn't encode Faire Part\menu. In another, it couldn't encode AV file 0062. In other logs, it doesn't give any such errors. It seems to be encoding all the files just fine.

It seems that all the logs end after about 10 hours without error. That's symptomatic of either not waiting log enough, overheating, or not enough free disc space. It just seems that your system doesn't have enough horsepower.

Are you able to burn this project to your hard drive instead of a DVD?

[hg-dude]

wither from where did you get this value of 50 GB ? The calculation of required space is simple. it's approximatively 2x the total length of the video file plus the space the SW needs in the core in minimum. As she mentioned she can create a Video-DVD, the space on her system will be available but may be high fragmented. So the graphics card can not be the problem as well.

Overheating is also not the problem. She would have other difficulties in this case, e.g. starting the system new. And furthermore you would see that in the system event logs.

But more I can only say when I have the informations requested above.

[wither]

Special / Minimum requirements for video editing and authoring

• OHCI compliant FireWire® controller (IEEE® 1394) for DV or HDV™ capturing
• TV tuner or video capture card for analog and digital video recording
• Up to 50 GB hard drive space for disk images and temporary files
• For support of NVIDIA® CUDA™, AMD App Acceleration or Intel® Media SDK technologies a capable graphics card must be installed and a minimum of 256 MB video memory is required.

[Aliennette]

@hg-dude:

I actually did the same project to DVD

Everything was edited with Magix. There is the prinicpal chaptering film was done with Nero Vision.

I use Nero Vision with Nero 10 10 HD. I did the update to Vision



@wither:

"Faire Part \ menu"? It's strange. In fact I had a first project, a year ago with menus. I also made a DVD version and a version of AVCHD. To keep the same menus and do not have to repeat everything, I took the same file, remove and replace the new videos. There were more repeat has links to the buttons.
There was an Faire Part \ menu in the old project, but more in the new. This is a movie? Or it means that this is a menu?

The AV0062 file. I do not see what you mean.

I have not tried to do the project on the hard disk and not on DVD. What difference does it change?



Other info.

The first encoding of AVCHD, I had set, the menu of Nero Vision, which is imported videos, the main video in last place. All videos are encoded but Nero stopped right in the last (main video).

So I said it can be annoying to the largest file at the end.

So I put the main video in the first position. And since all videos are encoded but the software stops the encoding of the menus, when prompted systematically 2:45 remaining.

Bizarre.



I finally got a response from technical support. I hope that a solution will emmerger. it has been 5 months since I work on the project.

Attached thumbnail(s)

 

[wither]

This was in the nerovisionlog.txt file-

b:\Documents\Mariage\Faire Part Video\Menu et video\01 You've Got a Friend in Me.wma video/0 [23:21:58] MMTools SourceBuilder: failed to build b:\Documents\Mariage\Faire Part Video\Menu et video\01 You've Got a Friend in Me.wma video

I couldn't find the AV00602 by searching in the logs but I know it's in one of them.

If you burn directly to your hard drive, I believe there will be fewer temporary files generated and less use of resources. You might give it a try. Out of curiosity, did you use "check your project" at the menu editing screen?

[Aliennette]

Ah! In this case it is the music that I put in a menu. This music is on my hard drive, on the record regarding the draft last year.

I just tried to create an image of the project, instead of selecting my burner. It is 4 hours but I will see the results tonight.

Yes every time I check the validity of the project.

This post has been edited by Aliennette: Apr 17 2012, 05:49 AM

[Aliennette]

I tried to create an image but that failed before the end 2:40.



:angry: :angry: :angry:

Attached thumbnail(s)

 

Attached File(s)

 NeroVisionLog_5.txt ( 150.38K ) Number of downloads: 50

 

[adrianob2]

Hi Aliannette,

Looking at your last log I see the followings (Please telle me if and where I'm wrong)

In Your project you have 9 Titles: Below you can find the encoding time, the total frames and the frames encoded by minutes



After the encoding of videos it begins to make the menus but the log ends 10 hours after the start time, at 8:13 in the morning, and it is interrupted. So after this moment it just try to do something, but it can't, till the "Serious Error"!
What menu did you chose? Has it animated buttons? Do they Display Titles or Display Pictures? Have you chapters? How many?

Now some more informations:
Where do you save your Output Image Disc?
Please note that you have only 21 Go for temp files, at the beginning of burning step, but if you write your image on C:\, after 10 hours you don't have so much!

Also: I don't remember if Vision 10 has the choice of Smart encoding="Flexible" (instead of "Automatic"), if yes, choose it S.V.P..

Adriano

[Aliennette]

Yes there are menus and it is at this point it stops. By cons I correspond more accurately tomorrow since I have to make screenshots in order to show the menus.

If this is a problem of hard drive capacity, how can I ask Nero Vision to encode on my 2nd partition that is much bigger? Since by default it does on C:

[adrianob2]

If you click on "More"-"Configure"-"Folders" you can set the Temp folder to other side.

-Yes. A screenshot can save me from translation problems of the menu title :blink:
-Have you set-up chapters (I think so), and how many?
-Do the buttons play pictures of Titles?
I think they play titles preview, because of the encoding time needed.
Do an attempt by saving the project with another name, then modify it with menu windows where every button just shows a picture of the Title/Chapter. The encoding of the menu will become very fast.

Adriano

[wither]

I asked him if he had run the Check Project and he said he had and it was fine.

Once again, the file- You got a friend in me.wma is creating an error. Also, the Scientific method.wma is causing an error. I think the errors are unhandled exceptions masked as "unable to use cache".

You can try a couple of things:

1. Remove those two audio files and try to burn your project to your hard drive.

2. Import your original .nvc, cut it in half (or less) and save it as a .nvc with a different name. Open the new .nvc and try to burn it.

[Aliennette]

It is strange that audio files are a problem. These are the same as those used for the project last year (I was also a AVCDH) and for the DVD of this year.

Besides, I am attaching the log of the encoding for the DVD which was successful.

Attached File(s)

 SD_reussi.txt ( 1.21MB ) Number of downloads: 54