 I can't record anything. Help me! |
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 Jul 4 2012, 05:15 AM
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#1
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Newbie  Group: Members Posts: 9 Joined: 4-July 12 Member No.: 9,947,513  |
Hi everyone. I speak spanish.
Well, I already installed Nero 11 on my computer, but I have a problem. When I run Nero WaveEditor and I want to record sound, I can't. It says: QUOTE Se ha producido un error al intentar abrir el dispositivo de salida de onda. QUOTE "A problem occurred when trying to open output device." I made a screencast of this situation. Check it out and give some solutions please: Ayuda con Nero WaveEditor - YouTube Thanks in advance. |
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Jul 4 2012, 03:47 PM
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#2
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Advanced Member Group: Members Posts: 20,207 Joined: 30-August 08 Member No.: 8,132,427 |
When you first selected Record, it told you that a sample format hadn't been selected. Instead of selecting one, you just clicked on OK. Instead of doing that, go into the list of sample formats and select one and then select OK.
By the way, I noticed that you are opening Nero by going through the Start\All Programs. Instead of doing that, click on the Nero 11 icon on your desktop. That will open the Welcome Application from which you can select any of the Nero apps. |
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Jul 4 2012, 06:31 PM
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#3
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Newbie Group: Members Posts: 9 Joined: 4-July 12 Member No.: 9,947,513 |
I did that too, but...nothing changes. What's more, I had no need to choose a sample format when I had Nero WaveEditor of Nero 10.
Check this screencast: Ayuda con Nero WaveEditor - 2 - YouTube This post has been edited by JupaGR: Jul 4 2012, 06:32 PM |
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Jul 5 2012, 04:43 AM
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#4
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Advanced Member Group: Nero Support Employee Posts: 141 Joined: 1-August 11 Member No.: 9,102,737 |
Hi JupaGR,
There can be different causes for your problem with Nero WaveEditor, please send you problem to our technical support account here: techsupport@nero.com, then we will analysis and reply you. Best Regards, TailorSmurfNY |
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Jul 5 2012, 05:18 AM
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#5
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Advanced Member Group: Members Posts: 20,207 Joined: 30-August 08 Member No.: 8,132,427 |
I hear you about v10 but, this morning, I had to reselect the 44 hz sample rate (I didn't change the bit depth) and select OK to make it work. Tonight, I don't have to do anything.
Did you go to the Nero ControlCenter and run the check for updates? |
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Jul 5 2012, 06:20 AM
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#6
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Newbie Group: Members Posts: 9 Joined: 4-July 12 Member No.: 9,947,513 |
QUOTE (wither @ Jul 5 2012, 05:18 AM)  I hear you about v10 but, this morning, I had to reselect the 44 hz sample rate (I didn't change the bit depth) and select OK to make it work. Tonight, I don't have to do anything. Did you go to the Nero ControlCenter and run the check for updates? Yes. I installed all updates right now. But, wait a moment. I was trying something before installing updates. When I open any sound file, I can record from any input device (Wave, Stereo Mix, Microphone, etc.) whereas if I open Nero WaveEditor "in blank", I can't start recording... so I don't know if the problem is exactly on the program or another program installed on my PC doesn't allow to record, although I doubt that. Anyway, this screencast shows the programs installed on my PC: http://sdrv.ms/M7mmYG |
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Jul 5 2012, 11:55 AM
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#7
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Advanced Member  Group: MVP Posts: 1,585 Joined: 15-July 08 Member No.: 69,291 |
Every audio device I saw in your screen cast seemed to be an output device in Wave Editor. Are you sure, that you've activated your audio input on you sound card or plugged in a microphone to it?
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Jul 5 2012, 04:21 PM
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#8
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Newbie Group: Members Posts: 9 Joined: 4-July 12 Member No.: 9,947,513 |
QUOTE (Mister_M @ Jul 5 2012, 11:55 AM) Every audio device I saw in your screen cast seemed to be an output device in Wave Editor. Are you sure, that you've activated your audio input on you sound card or plugged in a microphone to it? Yes. I have even tried to use the microphone incorporated to my WebCam and doesn't work yet. |
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Jul 6 2012, 04:09 AM
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#9
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Advanced Member Group: Members Posts: 20,207 Joined: 30-August 08 Member No.: 8,132,427 |
If you go to Control Panel, Sound, Recording, what is set as the default device?
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Jul 6 2012, 10:00 PM
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#10
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Newbie Group: Members Posts: 9 Joined: 4-July 12 Member No.: 9,947,513 |
(Wave) C-Media PCI Audio Device
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Jul 7 2012, 03:55 AM
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#11
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Advanced Member Group: Members Posts: 20,207 Joined: 30-August 08 Member No.: 8,132,427 |
Then I think that should be the device you select in WE. I think you selected that in your youtube video but you moved so fast I couldn't tell. If you go to Device Manager, is that working properly? Do you have the latest driver for it?
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Jul 10 2012, 02:13 AM
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#12
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Newbie Group: Members Posts: 9 Joined: 4-July 12 Member No.: 9,947,513 |
I checked the lasted drivers for my sound card, but nothing. I had to downgrade the version of Nero to v. 11.0.11000 to record sound and I think the program is the problem... maybe on the build (I don't know nothing of the system engineering. Check this screencast to see it: Ayuda con Nero WaveEditor - 3 - YouTube
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Jul 10 2012, 03:12 PM
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#13
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Advanced Member Group: Members Posts: 20,207 Joined: 30-August 08 Member No.: 8,132,427 |
I see you're still going the long way to launch Nero.
Why is it showing WaveEditor 3? The current version is 6. |
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Jul 11 2012, 10:57 PM
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#14
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Newbie Group: Members Posts: 9 Joined: 4-July 12 Member No.: 9,947,513 |
All versions 11 of Nero has WaveEditor 6. I checked that when I clicked on About of...
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Jul 12 2012, 01:53 PM
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#15
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Advanced Member Group: Members Posts: 20,207 Joined: 30-August 08 Member No.: 8,132,427 |
I know, but why should it be showing v3? Did you have an old version of Nero installed previously?
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