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> Uninstalling Nero 7 Essentials
HC6700
post Nov 21 2008, 08:27 PM
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I got Nero 7 Essentials with an OEM Samsung DVD burner. I went to click on Nero 7 Essentials and nothing happened. I clicked on the start smart shortcut on my desktop and nothing happened. I decided to uninstall it and then reinstall. When I clicked on start-nero 7 essentials, there was no uninstall option. I went to add/remove in control panel and clicked on remove. I got an error message 'Shellmanager database is corrupt or missing' then a fatal error message. So I can't uninstall it through the control panel.
Any suggestions about how to uninstall this?
If I try to reinstall it, without uninstalling it first, what will happen?

thanks
hc
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Dr.Nero
post Nov 24 2008, 04:57 PM
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Hi HC6700,

to uninstall all Nero products I use the Nero Cleantool. Here a link where you can download this tool:

http://www.nero.com/eng/tools-utilities.html

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dlgusgus
post Nov 25 2008, 07:22 PM
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Hello HC6700,

Download our Nero Cleaning Tool from our website, and run it to clean out all Nero files. Once you complete that, restart your system and process your Nero 7 installation from our website (do not use your disc).

Download Nero Cleaning Tool here

http://www.nero.com/enu/tools-utilities.html#tab4

Download Nero 7 here
http://www.nero.com/enu/downloads-nero7-update.php

Use the license key that came with your hardware to activate the program.

Best regards,

Diego
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