 Drive Locked after Burn Failure |
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 May 5 2012, 07:05 PM
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#1
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Newbie  Group: Members Posts: 1 Joined: 25-March 12 Member No.: 7,746,444  |
I'm using version 11.2.10300.0.0 of Nero Express on Windows 7 (64-bit). While trying to burn an audio CD, if I receive a burn error the CD/DVD drive remains locked even after closing Nero Express. A reboot of the machine is required to remove the CD. This is very annoying. What process is keeping the drive locked and why?
If I try to eject the drive by selecting "eject" from the right-click menu in Windows Explorer, a dialog stating "An error occurred while ejecting 'BD-ROM Drive (H:)'" |
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May 6 2012, 03:35 AM
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#2
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Advanced Member Group: Members Posts: 20,221 Joined: 30-August 08 Member No.: 8,132,427 |
Do you have the burn options set to verify the disc after burning?
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May 6 2012, 06:56 AM
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#3
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Advanced Member Group: Members Posts: 348 Joined: 21-January 12 Member No.: 9,524,306 |
JimInBoulder
As wither has stated about verify, it sounds to me very much like the program is in the process of verification and there is an error on reading the media and thus reported it but the routine has not been released the drive. Did you keep a copy of the LOG file or did you observe the process report which possible stated that the BURN was successful. An screen image at the time the error occurred would have been helpful. Then there is the possibility of copyright, 'Audio CD', but I would have thought you would not have reached the point of verification. |
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May 7 2012, 01:22 AM
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#4
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Advanced Member Group: Nero Support Employee Posts: 63 Joined: 22-July 11 Member No.: 8,898,456 |
Hello JimInBoulder,
Your problem may have different causes, please contact Technical Support using the direct e-mail address: techsupport@nero.com. Alternatively, you can also get in touch via the chat line first: http://www.nero.com/eng/support-contact.html Best Regards, PoetSmurfTY |
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