 [Solved] Nero Showtime 8 will not play Hallmark greeting card avi |
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 Dec 22 2010, 04:59 PM
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#1
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Newbie  Group: Members Posts: 6 Joined: 22-December 10 Member No.: 8,872,760  |
Wonder if any one can help on this little issue. I run Nero 10 but use Showtime 8 to watch videos.
I also have Hallmark greeting card 2009 software. when you email an avi, it shows the greeting card fine with windows media player but with Nero 8 it is almost impossible to see the stetched image. but audio works fine. I have talked to Hallmark and as usual they blame nero!!!! Can anyone help as most of my friends have showtime. So cannot email cards? Regards Nick |
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Dec 22 2010, 05:02 PM
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#2
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Advanced Member Group: Moderators Posts: 1,832 Joined: 29-May 10 Member No.: 8,784,165 |
QUOTE (hamish13 @ Dec 22 2010, 04:59 PM)  Wonder if any one can help on this little issue. I run Nero 10 but use Showtime 8 to watch videos. I also have Hallmark greeting card 2009 software. when you email an avi, it shows the greeting card fine with windows media player but with Nero 8 it is almost impossible What codecs did they use? Remeber: avi is just an container - it can contain different codecs Does the files plays with nero 10? |
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Dec 22 2010, 11:28 PM
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#3
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Newbie Group: Members Posts: 6 Joined: 22-December 10 Member No.: 8,872,760 |
Thanks for the reply Hallmark cards have sent the following message
"Thank you for contacting Hallmark Technical Support. We apologize for the inconvenience. We do not have the information for the codecs. Have you contacted Nero yet? They should be able to check the configuration for their software. Happy Holidays!" I do not seem to be getting anywhere can you help? I did a custom install of nero 10 so do not have video player installed. The AVI from hallmark cards works with windows media centre and Quick Time version 7.5.5 (990.7) but does not work witth Divx player 8 same problem very vertically stretched front cover of hallmark card. I am running windows 7 operating system if you need more configuration details please ask regards Nick |
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Dec 23 2010, 03:57 AM
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#4
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Advanced Member Group: Members Posts: 20,206 Joined: 30-August 08 Member No.: 8,132,427 |
Do you mind e-mailing one to me at (deleted). It's my junk mail address.
This post has been edited by wither: Dec 24 2010, 05:49 PM |
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Dec 23 2010, 07:24 AM
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#5
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Newbie Group: Members Posts: 6 Joined: 22-December 10 Member No.: 8,872,760 |
I have emailed you sample card and tried to upload avi and rar version but wont seem to let me here avi 1mb rar 500kb
Regards Nick |
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Dec 23 2010, 05:20 PM
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#6
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Advanced Member Group: Members Posts: 20,206 Joined: 30-August 08 Member No.: 8,132,427 |
I got the file and played it in V9 ShowTime and below is what I see. Do you have the latest update to V8 installed?
Do you have "enable hardware acceleration" checkmarked in the ShowTime options? If yes, try unchecking it. If no, check it.
Attached thumbnail(s)
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Dec 24 2010, 06:19 AM
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#7
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Newbie Group: Members Posts: 6 Joined: 22-December 10 Member No.: 8,872,760 |
I am running version 4.3.7 show time 8. Sorry must be thick cannot find hardware acceleration options anywhere.
This is what I get
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Dec 24 2010, 05:52 PM
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#8
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Advanced Member Group: Members Posts: 20,206 Joined: 30-August 08 Member No.: 8,132,427 |
When you open ShowTime, click on the Hammer icon in the upper left hand corner. Select Video. The option I'm telling you about is the first item on the opening screen on the right. You can't play a video and select this option.
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Dec 24 2010, 11:54 PM
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#9
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Newbie Group: Members Posts: 6 Joined: 22-December 10 Member No.: 8,872,760 |
Many thanks for persevering with me , I have already been through this options list with a fine tooth coomb, by right clicking in full screen mode.
I have checked again all options from top to bottom and cannot see anything that looks like hardware acceleration. |
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Dec 25 2010, 12:01 AM
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#10
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Newbie Group: Members Posts: 6 Joined: 22-December 10 Member No.: 8,872,760 |
Wither i am really really sorry, i have just gone through the menu again and found I had not lookedat at Video root tree. Yes enabled hardware acceration and its all working fine
Many thanks for your patients Nick If you ever come our way please feel free to drop in www.kirazlivillage.com Merry xmas and a happy new year |
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Dec 25 2010, 03:30 AM
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#11
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Advanced Member Group: Members Posts: 20,206 Joined: 30-August 08 Member No.: 8,132,427 |
Great! That's my Christmas present to you. Merry Christmas.
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Dec 28 2010, 03:35 PM
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#12
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Advanced Member Group: Members Posts: 4,170 Joined: 22-June 09 Member No.: 8,466,818 |
Solved -> Closed!
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